Graphic Hub Administrator Guide

Version 3.8 | Published February 06, 2023 ©

Monitor the Asset Import

You can view current import progress, asset availability and status from the Report menu.

Note: The import configuration (distribution plans, asset import schedules, availability report) is not persistent and lost when the ImEx Agent service is stopped/re-started.

Monitor Distribution Plans

A distribution plan describes the content, the storage location(s) (multiple destination directories) and the timeline of an import operation. A distribution plan represents a set of assets that should be available on a number of destination directories during a certain period of time.Select Distribution plans from the Report menu, to display an overview of current distribution plans.


The overview contains the following information:




Displays the current status of the distribution plan.

  • images/download/thumbnails/57236809/StatusRunning.svg.png Green check mark: Everything is okay.

  • images/download/thumbnails/57236809/StatusAndNotifications_ProgressRing.svg.png Two arrows in a circle: The ImEx Agent is currently working.

  • images/download/attachments/57236809/StatusAndNotifications_Hourglass01.png Hourglass icon: The distribution plan is waiting to start work.

  • images/download/thumbnails/57236809/Warning.svg.png Orange warning icon: A set upload has warnings or errors.

  • images/download/thumbnails/57236809/StatusDownUnexpected.svg.png Red error sign: Destination directory error.

  • images/download/thumbnails/57236809/status_Inactive.svg.png Inactive symbol: For expired items.


Displays the type of the distribution plan.

  • images/download/attachments/57236809/Calendar.png Calendar icon: Media staging (MSE triggered).

  • images/download/attachments/57236809/Folder_Expanded.png Folder icon: Watchfolder.

Distribution plan

The name of the current distribution plan (if set) or watchfolder location.

Earliest use

Denotes the start time of this distribution plan. All assets should be available at this point in time.

Also used to prioritize imports. Does not apply to watchfolders.


Denotes the end time of this distribution plan. Does not apply to watchfolders.


The destination directories this distribution plan imports the assets to.


Current progress / availability of all assets on all destination directories.

Monitor Availability Report

An availability report contains the content of an import, including additional information about the state and location.

Select Availability report from the Report menu to display an overview of all assets that are scheduled for import.

The overview provides the following functionality:




Filter by asset status. Only assets with the selected states are displayed.


Filter by custom text, date, destination directory, title of distribution plan.


Grid view of assets.

Monitor Availability Report for a Specific Distribution Plan

  1. Go to Report > Distribution plans.

  2. Click the Availability column to View availability reports for a specific distribution plan.

  3. All assets for this specific distribution plan are shown:


  4. To investigate asset errors from this view, look at the Details column, which contains information about why an asset was not uploaded in case of an error. Use the filter buttons to display only assets in the desired state, as for example, errors or warnings.