Tracking Hub Administrator Guide

Version 1.6 | Published December 15, 2022 ©

Log Panel

The Log panel provides messages and notifications from the Tracking Hub. The bottom line displays information about which Tracking Hub the Studio Manager is connected to. You can open and close the Log panel by clicking View Log in the Configuration Panel.


You can copy each entry in the Log Panel to the clipboard by right-clicking the entry and selecting Export message to clipboard. The information can be copied to the clipboard as plain text or as XML encoded text.

  • images/download/thumbnails/58358855/installation_th_icon.png Export Log to a file...: Exports the log file as XML or as plain text.

  • images/download/thumbnails/58358855/installation_th_bin_icon.png Delete Log Entries: Clears all log messages from the window.

  • Write Log File on VizTH: Makes the Tracking Hub write a time-stamped log-file for all tracking data received and sent to Viz Engine when selected. Additional Timing information is logged as well. The log-files are:

    • VizTH_rcv1.txt

    • VizTH_send1.txt

    • VizTH_timing1.txt
      Log-files are located in C:\ProgramData\vizrt\VizTH. If the log-file size reaches 1 MB, a new file is created with an incremented number.

  • images/download/attachments/58358855/installation_local_remote.png : Changes the view of the debug output between the Studio Manager or the connected Tracking Hub.

  • Verbose: Enables verbose logging when the check-box is selected.

  • TH Log level: Use the drop-down menu on the right side to select log level:

    • Fatal: Displays only fatal errors (lowest log level).

    • Error: Displays Fatal and Error messages.

    • Warning: Displays Fatal, Error and Warning messages.

    • Information: Displays Fatal, Error, Warning and Information messages.

    • Debug: Displays Fatal, Error, Warning, Information and Debug messages.

    • Verbose: Displays all messages (highest log level). In certain situations, these messages cannot be written to the console. In such cases, they are written to the log file only.

Messages are shown in the console and written to VizTH.log. From Level Fatal up to Information, the debugs are shown in the console and are written to the VizTH.log.