Service Host Administrator Guide

Version 2.1 | Published September 27, 2022 ©

Upgrading from Channel Recorder 1.1 and Later

This process should be handled automatically during the upgrade process. However, if the automatic upgrade fails, the user will not be able to configure or start the service. In this case, the user must:

  1. Create a new service with a different name than the old one, using the new installation to generate a new default configuration.

    Note: Both the new and old configurations are located at C:\ProgramData\vizrt\ServiceHost.

  2. Manually copy the relevant configuration parameters from the old configuration to the new one using a text or XML editor.

  3. The old configuration can be removed and the new configuration can be renamed as the old one. Now the service can be configured and started via the web interface.

Please refer to the Release Notes about the required Matrox driver.