Service Host Administrator Guide

Version 2.1 | Published September 27, 2022 ©

Installing, Registering and Removing Channel Recorder

Channel Recorder runs as a plug-in of Service Host Administrator Guide. Channel Recorder cannot operate without Service Host, for this reason the installation of Channel Recorder consists of the following parts:

  1. Running the Service Host Setup Wizard.

  2. Manually registering one or more Channel Recorder instance(s) using the Service Host web interface.

Before installing Service Host, please make sure to obtain the latest installer from the Vizrt FTP server:

To Install Service Host

Refer to the Service Host Administrator Guide documentation.

To Register Channel Recorder Instance

Refer to the Service Host Administrator Guide documentation. After successfully registering your Channel Recorder instance, the following dialog window appears:


This is to inform you that the registration of the instance is successful. You are prompted to choose between configuring the instance now or later. See Channel Recorder Configuration for further details.

Upgrading or Repairing an Existing Installation

Use the Service Host Setup Wizard to upgrade or repair an existing installation of Channel Recorder. When upgrading or repairing, Service Host remembers the registered instances and which states they were before the upgrade or repair occurs. After a successful upgrade or repair operation, any previously running services stopped by the Setup Wizard is restarted.

Removing Channel Recorder

Use the Service Host web interface to remove Channel Recorder. For more information, refer to the Service Host Administrator Guide documentation.

Starting First Recording

To start recording a Matrox board needs to be installed with the correct Matrox Utils version and Matrox Codec license depending on the user needs. See Hardware and Software Requirements for further details. Before starting a recording, using the different available protocols check the log to find any possible error. See Troubleshooting Channel Recorder for further details.