Viz Channel Branding User Guide
Version 5.2 | Published June 05, 2024 ©
Promo Server
Promo Server is a back-end Windows service process that lets you handle page-filling and playlist data transfers efficiently, particularly for cross-promotional purposes.
Note: Use the Viz Channel Branding Client Configuration settings to configure the server address of the Promo Server and to direct Channel Branding system to use Promo Server for a specific channel.
This section covers the following topics:
About Cross-Promotion
Cross-promotion is typically used in scenarios where one or more channels need to access information about events in other channels in order to fetch data for page-filling. For example, the channel MUSIC might need to know what events are scheduled on channel MOVIES in order to answer such queries as “The Next event on channel MUSIC is program Foo while channel MOVIES now shows the film Bar”. Promo Server is a utility for handling such cross-channel queries.
Configuration
Promo Server is configured to handle a specific channel by registering it via Settings → Page Content Filling → Promo Server Address
While there is a configuration file in the directory %ProgramData%\Vizrt\Viz Channel Branding\Promo Server it is not advisable to manually edit this unless expert knowledge is had.
Promo Server Logs and Messages
Perform the steps below to check Promo Server logs.
Note: This procedure is for Windows 7. Although minor differences may occur depending on your Windows version, the basic procedure will be the same.
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Press the Windows Start button and type Event Viewer in the search bar. Press Enter to start the Event Viewer.
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In the resulting Event Viewer application, expand Application and Services in the left pane.
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Select and click the service process log you wish to view. In this example, Vizrt Promo Server, as seen in the screenshot below:
