Documentation Center

Graphic Hub Administrator Guide

Version 3.9 | Published January 25, 2024 ©

Log and Report

  • A general GH ImEx Agent related log can be viewed under Report > Logs.

  • You configure the log level under Options > Configuration.

  • Furthermore, you can download an archive of all log and configuration files from Report > Export. This is particularly useful when troubleshooting and for support requests.

To View ImEx Agent Logs

  1. Navigate to Report > Logs to display the logs section.

  2. Search with custom text using the text field in the top right hand corner.

    images/download/attachments/129502312/dp06.png

To Manage Reports

  1. Navigate to Report > Export.

  2. The Export section displays all previously created report exports.

    images/download/attachments/129502312/report01.png

  3. Select one or multiple exports

  4. Click Download to download a .zip file containing information about ImEx Agent settings and current configuration.

    images/download/attachments/129502312/report02.png

Note: The report archives are stored in a temporary directory of the operating system, not persistent, and are lost when you stop or restart the ImEx Agent service.

To Create a Report

Click Create (1) to immediately generate an report export. The newly generated report is added to the list (2).

images/download/attachments/129502312/report03.png