Whenever Viz Ticker is used, the configuration of the whole Viz Ticker System gets stored in the Media Sequencer (Vdom configuration).

Each time Viz Ticker Wizard is started, it checks the Media Sequencer configuration. If the Viz Ticker Wizard version stored in the Media Sequencer configuration is older than the version now running, then Viz Ticker Wizard is able to upgrade the Media Sequencer configuration to the latest version.

To Upgrade the Viz Ticker Configuration

1. Launch Viz Ticker Wizard. If the Viz Ticker Wizard version stored in the Media Sequencer configuration is older than the version running, then the upgrade starts. The Upgrade window appears asking whether you want to proceed.

   

   In this case, the Media Sequencer configuration is upgraded from Viz Ticker 2.5 to Viz Ticker 2.7.

2. Specify the desired path in the Backup location textbox. A copy of the current Media Sequencer configuration is saved at the given path in case the upgrade fails.

3. Click the Upgrade from <old version> to <new version> button.

4. If the upgrade is successful, Viz Ticker Wizard starts.

5. If the upgrade is canceled or is not successful, Viz Ticker Wizard cannot initialize since the current Media Sequencer configuration is not compatible with the new version of Viz Ticker Wizard.

   

To Resolve a Failed Upgrade

The upgrade may fail, especially if the Media Sequencer configuration has been modified in a non-standard way. In case of failure, submit a support request to Vizrt.

Typically, upgrade issues are resolved by:

• Fixing the Media Sequencer configuration, if possible, and executing the upgrade again.

• Recreating the system with the new version of Viz Ticker Wizard.

• Continuing to use the older version of the Viz Ticker System until the issue has been fixed in a maintenance version of Viz Ticker Wizard.