The Viz Now team are here to assist you both with getting started with your production, and issues encountered during or after your live session.

Here we describe the several channels of support available to you.

Chat

• When you run Viz Now, you always have access to a Chat window at the foot of the UI.
  
• Here you can ask questions, report an issue and suggest improvements.

Contacting Vizrt Support

• Always check the Troubleshooting and FAQ pages. Many issues already have a known fix.
• If the Chat feature (above) is unavailable, please reach out to global Vizrt Support. Someone in your time zone will be able to respond to your request. 

Collect useful log for the Support case

• Pad
• NDI Bridge
• NICE DCV