How to Access Support and Submit Ideas
We want Viz Now to serve your production needs in the best possible way. Whether you are seeking help or eager to share ideas, we have made it simple to connect with our support ecosystem.
Accessing the Support Portal
In Viz Now, click
close to your user icon (top-right corner).
Select Viz Now – Feedback & Support from the dropdown.
You will be redirected to the Vizrt Global Support page.
From here, you can log in to the Vizrt Community Portal.
What You’ll Find in the Vizrt Community
Once logged in, you can access:
Support Portal – Submit and manage technical support requests.
Documentation – Explore user guides and reference material.
Viz University – Access self-paced training and certification resources.
License Portal – View and manage product licenses.
Vizrt Customer Ideas Portal – Suggest, vote, and track product ideas.
Got an Idea?
At Vizrt, we value your feedback and ideas to shape the future of our products. Whether a small feature request or a big innovation, we want to hear from you!
How to Submit an Idea
Log in to the Vizrt Community Portal.
From the main menu, click Ideas.
Submit your suggestion, vote on others, and help influence the product roadmap.
▶️ Watch this video to learn how it works: https://vimeo.com/766541626/d21a6c6ab5
Why Your Input Matters
Your ideas help us:
Prioritize the right improvements
Understand evolving workflows
Build tools that truly support your creativity and efficiency.
Need Help?
If you are having trouble accessing the Vizrt Support Portal or the Vizrt Community:
In the Viz Now menu, click the top-right
On the Vizrt Global Support page, under the Visit Support Portal button and Do not have Vizrt Support Portal access?, click Submit Ticket.
Our Support team will assist you in gaining access and resolving your request.