Upgrading Existing Multichannel Installations

This section contains the upgrading instruction for Multichannel from previous versions to the current release. There are tools provided to upgrade previous installations of Multichannel. Vizrt recommends that customers contact their local Vizrt representative before upgrading.

Caution: Always make sure you have a full and confirmed correct backup of all relevant configuration settings before attempting an upgrade.

To upgrade Multichannel for each version, a user must perform the task that are specified in the instructions below.

After upgrading please check that the Timezone settings in Multichannel are correct. In particular, after upgrading from 2.6 to 2.7, users must set a Timezone in the configuration: General Settings > Timezone Settings for Channel timezone and Schedule timezone, see Timezone Settings.

IMPORTANT! The Upgrade tool shipped with Multichannel 2.8 will upgrade an existing installation from 2.6.2 or 2.7 to the current version. If upgrading from a version older than Multichannel 2.6.2 you will have to use the upgrade tools shipped with the Multichannel 2.6.2 installer.